Last Updated: August 1, 2016
How We Use Your Information
We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Application, to provide to you the services offered by the Application; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Service; provide you with system or administrative messages, and as otherwise described to you at the time of collection.
We may also use personal information about you to improve our marketing and promotional efforts, to analyze Application usage, to improve our content and product offerings, and to customize the Application’s content, layout, and services. These uses improve the Application and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Application.
If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you may follow the instructions located in the email.
What Information Do We Collect?
Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
Once you become a User, we require you to provide various contact and identity information, and other personal information as indicated on the relevant forms in the Application. Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Application, you can from time to time enter or send to us personal information. You always have the option to not provide information by choosing not to become a User or by not using the particular feature of the Application for which the information is being collected.
We also automatically track certain information about you based upon your behaviour on our Application and store it through log files. We use this information to provide our Services, and to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address. In addition, the Application uses geo-location technologies to identify your location and proximity to other Users.
Technologies such as: cookies, beacons, tags and scripts are used by Five30 and our partners (e.g., advertising, marketing and analytics), affiliates, or other service providers. These technologies are used in analyzing trends, administering the Application, tracking users’ movements around the Application and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We may partner with a third party to either display advertising on our Web Application or to manage our advertising on other Applications. Our third party partner may use technologies such as cookies to gather information about your activities on the Application in order to provide you advertising based upon your browsing activities and interests.
Our Disclosure of Your Information
Other Users. In the normal operation of the Application, User profile information is displayed to other Users, and information you choose to share with particular Users is shared with them.
Anonymized Aggregated Data. We aggregate and anonymize User and log information and use that to analyze the use of our services.We may share that information with third parties, however in these situations we do not disclose any information that could be used to identify you personally.
Subsidiaries and Affiliates; Service Providers. We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Application, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Application. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.
Legal Requests and Business Transitions; Emergencies. Five30 may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, (d) in good faith, to protect or defend the rights or property of Five30 and other users and (e) to the acquiror and its representatives if Five30 is involved in a merger, acquisition, or sale of all or a portion of its assets.
Five30 strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts the information you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once Five30 receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available on the Application.
Other Information Collectors
Correcting and Updating Your Personal Information
To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes.
To delete all of your personal information you must delete your account – if you wish to do so, please contact us at [email protected]
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification of Privacy Statement Changes
It is our goal to make our privacy practices easy to understand. If you have questions, concerns or if you would like more detailed information, please email our privacy officer at: [email protected]